A Microsoft Account (Windows Live ID) is required to sign up for the Skype for Business Preview Program. If you need to create a new Microsoft Account, or link a login to your current business account, you can do that here.
Microsoft Employees should use their corporate credentials for sign in.
On the next page, please select the appropriate option of the two highlighted in the image below.
How to get support
Throughout the Skype for Business Preview program, you will be able to get support on the preview features that you are trying out.
Support for non-business critical issues will be provided M-F 6AM-9PM EST.
To get support, please start your service request online on the Skype Preview Portal.
Please note: You need to be signed in to submit a service request. Also, once a Preview program has been released to general availability, support requests should be filed through normal support channels via https://support.microsoft.com/en-us.
When submitting a service request, you must select the correct Pre-Release product so that your bug is routed as quickly and accurately as possible through our system. Provide as much detailed information as possible, along with repro steps and screenshots, to help our engineers triage and escalate your issue promptly.
Through this process, we will work to help you find a solution or connect you with an expert who will contact you by email or phone.
If you have a critical business issue (an issue that prevents you from accessing or using your services or data, severely impacts deadlines or profitability, or affects multiple users or services) you should open a case via the normal support channels noted above.
To log a support ticket in the Skype Preview Portal:
1. Log in to the Skype Preview Portal, and go to Report an Issue (or click on the Support button along the top menu) and select Create New Bug:
2. Select the Pre-Release product that best aligns with your issue. If you do not see your product listed, select Report other Pre-Release bugs.
3. Please fill in the form with as much detail as possible. If you have a screenshot showing your issue, choose Browse under attachments, select the screenshot of your issue, click Open, and then select Upload.
4. After giving details about your bug, choose Submit in the bottom right hand corner.
On Premises Support
In order to get support, please go here and complete the form: http://aka.ms/SfBPreviewOnPremSupport
This process should only be used for features that are currently in preview. For support tickets related to non-preview features, please continue to use your existing support channel.
If you are an online/hybrid customer, please use the Office 365 Admin Center to file your support ticket.